Most people don’t get married on a regular basis, so the process of hiring vendors and how it all works might be a little confusing. Here’s a quick run down of what will happen once you get in touch with True North Photography.
Contact us by phone, email or if you prefer, fill out the contact form on the website. Initially all we need is some basic information about your event. We will check the date of your wedding to see if we are available – if not, we’ll let you know quickly, so you can find someone who is. If we are available, great! We then organise a time for a first meeting which is usually coffee and a chat.
At the meeting we discuss your wedding timeline and photography-related priorities, so that on your day we deliver everything you expect. An hourly based price can be used for anything outside of the package inclusions. This gives you the freedom to add time, requests or simply fine tune your package to suit. We also take this opportunity to discuss any ideas or questions you might have and generally just get to know each other. We like to ensure everyone feels comfortable and often a verbal commitment to proceed is given at this initial meeting.
Within a few days you will be sent a pdf of our client/photographers agreement. This is a standard agreement protecting both parties. You can look over the terms and see if you have any additional questions or changes you’d like to make. Once the agreement is finalised and signed we will require a non-refundable 30% deposit. Receipt of this deposit effectively reserves our services for your wedding date. Awesome you're on your way!
BEFORE THE BIG DAY
Fast forward! It’s 1 week before your wedding. Already? Where did the time go?! At this point we’ll make contact and go over all the final details. It’s a good idea to have a written timeline you can email through at this stage. If you have a specific family shot list please designate someone responsible to organise family on the day. Obviously we won’t know who ‘Uncle Bob’ is from your list, so it's best to be prepared. Final payment is also required at this point and all remaining funds need to be cleared prior to the wedding date.
LET’S DO THIS
Try to relax and enjoy your day knowing you’re in good hands. We are there for you, your partner and all your guests. We'll be your eyes capturing all the excitement and emotions of the day.
AFTER THE BIG DAY
Within 4 weeks, a full set of photos will be posted online for your private viewing. These images are protected with a password that you can choose to share with friends and family for all to enjoy. We’ll also send you the boxed USB. The USB contains all your edited images in both hi-resolution and web friendly sizing. You’re free to print from these digital files as often as you wish. If you prefer, you can also order albums or prints through True North Photography.
HOW DID WE GO?
That concludes our service but it's so important you enjoyed the whole process. We want your feedback. Let us know how we went or if we were lacking in any area. We're only as good as our last wedding and your opinion and satisfaction is crucial to our business. Thanks for allowing us to be part of your day.
Did we miss anything? Still have questions? Contact us anytime!